Terms and Conditions – Workvantage

Last updated: October 9th, 2026

These Terms and Conditions govern the use of workvantage.ca and all services provided by Workvantage International Workforce Solutions Inc. (“Workvantage”, “we”, “us”), a Canadian recruitment agency that helps Canadian employers hire foreign workers and helps job seekers find employment with Canadian employers. By using our website, our job seeker portal or our services, you agree to these Terms.

Workvantage is a private company and is not affiliated with the Government of Canada, Employment and Social Development Canada (ESDC), Service Canada, Immigration, Refugees and Citizenship Canada (IRCC) or any provincial government.

1. Licensing and Professional Representation

Workvantage is a licensed recruitment agency. We serve employers nationwide, across Canada.

Immigration-related services, including Labour Market Impact Assessment (LMIA), work permit and permanent residence applications, are provided by or under the supervision of our principal consultant, Galo Castillo, a Regulated Canadian Immigration Consultant (RCIC) in good standing with the College of Immigration and Citizenship Consultants (CICC), licence R408519, in accordance with the CICC Code of Professional Conduct. You can verify this licence in the CICC public register.

2. Our Services

Recruitment, screening and vetting of candidates in Canada and abroad.
Preparation and coordination of Labour Market Impact Assessment (LMIA) applications to be submitted to Service Canada.
Work permit applications and, where applicable, permanent residence applications, handled by our RCIC.
Coordination of the selected workers’ travel to Canada.

The specific scope, fees and timelines for each employer are set out in a separate written service agreement. If that agreement and these Terms conflict, the service agreement prevails.

3. Terms for Employers

3.1 Service agreement and fees

Our services are offered in packages adapted to each employer’s needs. Fees depend on the position, the wage, the LMIA stream and the number of workers, and are quoted in writing before any work begins. Payment terms, including any deposit, milestones and accepted payment methods, are set out in the service agreement. Our fees are quoted in Canadian dollars and are subject to applicable taxes. Government fees, such as the LMIA processing fee, are separate from our fees.

3.2 Employer obligations

Under Canadian law, recruitment fees are the employer’s responsibility. Employers must not charge, deduct or recover from workers, directly or indirectly, any recruitment fee, the LMIA processing fee or any related cost, and must ensure that anyone recruiting on their behalf does not do so either.
Employers must meet all government requirements of the LMIA and of the work permit, including paying at least the prevailing wage, providing the agreed working conditions and ensuring a safe workplace free of abuse.
Depending on the wage level and the LMIA stream, the employer may be required to pay the worker’s airfare and other costs set by the program.
Where a province requires it, employers must register with the provincial government before hiring foreign workers.
Employers must give us accurate and complete information and documents, and tell us promptly about any change that may affect an application.

3.3 Replacement guarantee

If a worker placed by Workvantage does not meet the employer’s performance standards within the first three (3) months after starting work, we will provide one replacement candidate at no additional recruitment fee. Government fees, processing times and the costs of any new applications are not covered.

The guarantee does not apply if the worker’s employment ends because of a layoff, a change to the position or its working conditions, or a breach of the employer’s obligations under these Terms or under the program. The full conditions, including the deadline to request a replacement, are set out in the service agreement.

3.4 Timelines

Timelines vary depending on the position, the LMIA stream, the work location and the worker’s country of residence, and depend mostly on government processing times, which are outside our control. Before we start, we give each employer an estimated timeline and keep it updated throughout the process.

3.5 Refunds

Government fees, such as the LMIA processing fee and work permit fees, are paid directly to the government authorities. They are not part of our fees and are generally non-refundable. Refunds or credits of Workvantage’s fees, if any, are governed exclusively by the employer’s service agreement.

4. Terms for Job Seekers and Workers

Workers never pay us to be recruited or placed. Workvantage does not charge job seekers or workers any fee to apply for a job, to be recruited or to be placed. If a worker separately chooses to hire our RCIC for a personal immigration application, such as permanent residence, the fees are set out in a separate written agreement before any work begins. If anyone asks you for money on behalf of Workvantage to get a job, do not pay, and contact us at info@workvantage.ca.
Applying through our website or our job seeker portal does not guarantee a job offer, a positive LMIA, a work permit or permanent residence.
You must give truthful, accurate and complete information. False or misleading information may lead to your application being withdrawn and may have serious consequences with Canadian authorities.
By applying, you allow us to share your information with prospective employers and, when needed for an application, with the relevant government authorities, as described in our Privacy Policy.

5. Use of the Website and the Job Seeker Portal

You are responsible for keeping your account details confidential and for all activity under your account.
You may not upload false, unlawful or harmful content, impersonate another person, or misuse the website or the portal.
We may suspend or close accounts that break these Terms.
All content on this website, including text, logos and images, belongs to Workvantage or its licensors and may not be copied without written permission.
Links to third-party websites are provided for convenience only; we are not responsible for their content.

6. No Guarantees

Decisions on LMIAs, work permits and permanent residence are made only by the Government of Canada and, where applicable, provincial governments. Workvantage cannot guarantee approvals, processing times or specific outcomes, and has no special influence over government decisions. We are not responsible for changes in government policies, program requirements, processing delays or temporary suspensions of application processing in certain regions or programs.

7. Confidentiality and Privacy

All information shared with Workvantage is treated as confidential and is not disclosed to third parties without consent, except as needed to provide our services or when required by law. Our handling of personal information is described in our Privacy Policy.

8. Limitation of Liability

To the extent permitted by law, Workvantage is not liable for indirect or consequential damages arising from the use of our website or services, including decisions made by government authorities or by employers and workers. In any case, our total liability is limited to the fees paid to Workvantage for the service giving rise to the claim.

9. Governing Law and Disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute arising from these Terms or our services will be submitted to the courts of Ontario.

10. Changes to These Terms

We may update these Terms from time to time. The current version is always published on this page with its date of last update. Updates do not change service agreements already signed.

11. Contact

Workvantage International Workforce Solutions Inc. · info@workvantage.ca · Phone: +1 (647) 797-0956